Shipping

Domestic Shipping

Within Australia, we deliver all our orders to you via the Australia Post Parcel Post and Express Post Services. We have a $9.90 flat rate for all domestic orders.

Delivery Times

Parcel Post

Sending to NSW addresses:
Metro - up to 2 business days
Country - up to 5 business days

Sending interstate:
Metro - up to 3-6 business days, depending on lodgement and destination points
Country - Please ask at your local Post Office

Express Post

Our Express Post service is a flat fee of $15, and covers 80% of Australian business addresses, private addresses and Post Office Boxes.

Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.

If your item is for an address outside the Express Post network, we'll use the fastest possible transport links, but it won't be covered by our Next Day Guarantee.

Damage or loss in transit is rare, however if it happens we will take responsibility for it. Please call us to organise the return of damaged goods or to report that a parcel has not arrived within the above timeframes.

International Postage

CHANGES FROM 1 JULY 2021-Due to the small size of our business, we will not be registering to collect VAT on behalf of European customers at this time. You will be required to pay VAT on delivery. Customs may also be slower as a result of our lack of registration.

NOTE- Unfortunately we cannot send orders to the UK at this time, due to compliance costs of the new Brexit VAT regulations.

If you are a customer not living in Australia, we can deliver your products to you via Australia Post. Your parcel can be send by Standard Air, or Express, and will be calculated on checkout for your zone. It will be your responsibility to pay any import duty or sales tax within your own country. We will not charge you Australian goods and services tax.

Delivery Times

Standard International is 6+ business days.

Express International is 2 to 4 days to metropolitan centres.

Please use the link below to estimate your delivery time. Input Melbourne VIC into the "From" box.

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/