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FAQ

Products

Can I wear my Merino pyjamas in winter and summer?

Yes. In contrast to synthetics, Merino wool is an active fibre that reacts to changes in body temperature. So it helps you stay warm when the weather is cold, and cool when the weather is hot.

Isn’t wool itchy?

Merino wool fibres are extremely fine, enabling them to bend far more than traditional, coarser wool fibres. This makes Merino wool feel soft and luxuriously gentle next to your skin. The same Merino fabric is used for next to skin active wear, underwear and babywear.

For more information on the properties of Merino wool, click here.

 

Caring for your Sleepy Merino pyjamas

How do I wash my Merino pyjamas?

Use a normal warm to cool machine wash cycle with regular powdered or liquid detergent. Separate lights and darks as usual.  

Should I use fabric softener?

No. Softeners will coat the Merino fibres and reduce their natural ability to breathe and regulate moisture and temperature.

How should I dry my Merino pyjamas?

Just hang them on the line or flat. As with any garment, inside out and out of excessive sun will help prolong the depth of colour.

Can I iron my Merino pyjamas?

Merino wool bounces back into shape after washing, if dried as above. If you need to, use a cool iron on the wool setting, with the garment inside out.

Can I bleach my Merino pyjamas?

No. Chlorine destroys Merino fibres.

How do I prevent pilling?

Pilling is a natural process that can occur when short fibres in the fabric work their way to the surface. Pilling is reduced with worsted Merino fabrics, such as those used in your pyjamas, as the short fibres are removed by the combing machine, and then the fibres are tightly twisted. Washing your pyjamas within the first three wears will help minimise pilling.

 

Shipping

How much will domestic shipping cost?

Shipping is free for domestic orders over $100, or flat rate $9 for orders under $100.

Express Post is a flat fee of $15.

How much will international shipping cost?

International shipping is $15 for all orders over $100. Shipping for orders under $100, and Express Post orders will be calculated at check out.

Please click here for more information on shipping and estimated delivery times.

 

Returns 

What is your domestic returns policy?

Sleepy Merino offers a free Easy Returns service for your first return or exchange, within 30 days of purchase. The item must be unused, and in the same condition as it was received, with tags attached. Just email us for your Return Post number.

What is your international returns policy?

As Australia Post does not offer an International Return Post service, Sleepy Merino will add $10 to returns and exchanges to assist with your cost of return.

For more detail on our returns policy click here.

 

If you still can’t find an answer, please contact us at support@sleepymerino.com.au

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